Terms and Conditions

1. Scope

 

1.1 These General Terms and Conditions (T&Cs) apply to all contracts between Move with Ela, a sole proprietorship of Ela (Michaela) Selg, Freigutstrasse 36, 8001 Zürich (hereinafter «Move with Ela»), and its clients (hereinafter «Client»).

1.2 They apply to all services, in particular Neuro Performance, Performance Training, Performance Coaching, Mental Fitness Coaching, Motor-Check, trial sessions, single sessions, session packages and monthly packages – on site, outdoors or online.

1.3 Deviating terms of the Client only apply if Move with Ela has agreed to them in writing.

2. Conclusion of Contract

2.1 A contract is concluded by booking via the website, by email, message or verbally as soon as Move with Ela confirms the booking, and at the latest upon signing the contract agreement or after the first session has taken place. By booking, the Client accepts these T&Cs.

2.2 The services are intended for persons aged 18 and over. Persons between 16 and 18 require the written consent of their legal representative.

2.3 The Client provides truthful personal and contact details and reports any changes without delay.

3. Services

3.1 Move with Ela offers individual 1:1 training and coaching in the areas of strength, speed, endurance, mobility, coordination, neuroathletics, lifestyle and mental fitness. Content and structure are tailored to the Client's individual goals and circumstances.

3.2 Move with Ela undertakes to plan and deliver training content professionally and with due care, and to adapt it as needed to the Client's individual progress and situation. However, no specific increase in performance, physical change or achievement of an individual goal is owed, as this depends to a large extent on individual factors and the Client's own participation.

3.3 The services are not medical, physiotherapeutic, psychotherapeutic or nutritional therapy treatment and do not replace such treatment. Performance Coaching and Mental Fitness Coaching are intended for healthy persons who wish to improve their performance, habits and routines.

3.4 The training location and time are agreed jointly (e.g. a gym in Zürich, outdoors or online). For gyms suggested by Move with Ela, any entry fees are included in the price. If the Client wishes to train at a different location, the Client bears any entry or usage fees. The Client complies with the house rules of the respective training location.

4. Prices and Payment

4.1 The prices published on the website at the time of booking or individually agreed prices apply, in Swiss francs (CHF).

4.2 Payment is made by bank transfer or TWINT within 10 days of invoicing or signing the contract agreement. Session packages and monthly packages are payable in advance. Instalment payments are possible by arrangement.

4.3 If a payment is not made on time, the Client is in default without further reminder. Move with Ela may charge a fee of [CHF 20] for each reminder and suspend further sessions until payment has been made in full.

5. Appointments, Cancellations and Late Arrival

5.1 Agreed appointments are binding. They can be rescheduled or cancelled free of charge up to 24 hours before the start.

5.2 In the case of later cancellation or no-show, the session is charged in full or deducted from the session package or monthly package.

5.3 If the Client arrives late, the session ends at the agreed time; the missed time is charged in full.

5.4 If Move with Ela has to cancel a session, for example due to illness, a replacement appointment is arranged. No further claims exist.

6. Session Packages and Monthly Packages

6.1 Session packages and monthly packages are personal and non-transferable. A transfer is only possible with the consent of Move with Ela.

6.2 Session packages (5 and 10 sessions) are valid for 6 months from the first session. Monthly packages apply to the respective calendar month; unused sessions expire at the end of the month [or: can be carried over to the following month – please choose].

6.3 Unused sessions or expired session packages and monthly packages are not refunded.

6.4 In case of illness, accident, pregnancy or military service that prevents training for at least 14 days, the validity of a session package or monthly package can be extended by the duration of the absence. A medical certificate or the call-up order must be submitted within 30 days. A cash refund is excluded.

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7. Health and Personal Responsibility

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7.1 Before starting, the Client completes a health questionnaire truthfully and in full. The Client reports any changes in health without delay, such as new complaints, injuries,

medication or pregnancy.

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7.2 Move with Ela recommends having fitness for training checked by a doctor before starting, especially in the case of pre-existing conditions, complaints or a longer break from training.

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7.3 The body's reactions to training cannot be predicted precisely. Possible effects include muscle soreness, fatigue or tension, and in rare cases injuries or cardiovascular problems. In case of pain, dizziness or feeling unwell, the Client informs the trainer immediately.

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7.4 No doctor is present during sessions. The trainer is trained in first aid. Move with Ela may adapt or stop a session if the Client's health appears to be at risk.

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7.5 The Client is responsible for having adequate health and accident insurance.

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8. Liability

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8.1 Participation in training and coaching is at the Client's own risk.

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8.2 Move with Ela is only liable for damage caused intentionally or through gross negligence. Liability for slight negligence and for indirect and consequential damage is excluded to the extent permitted by law.

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8.3 In particular, there is no liability for damage resulting from incomplete or incorrect health information, failure to follow instructions or independent training outside the sessions, nor for the loss of or damage to valuables, clothing or other items.

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8.4 The Client is liable for any damage caused to training equipment of Move with Ela or to third-party training locations.

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9. Data Protection, Photos and Videos

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9.1 Move with Ela processes personal data in accordance with the privacy policy on the website. Health data is only collected with the Client's consent, treated confidentially and used exclusively for the Client's training and coaching. Consent may be withdrawn at any time.

 

9.2 Photos or videos for technique analysis are used solely for the Client's training and coaching. They are only published with the Client's separate, explicit consent.

 

10. Changes to the T&Cs

Move with Ela may amend these T&Cs at any time. The new version is published on the website and applies to new bookings from the date of publication. For session packages and monthly packages already purchased, the version valid at the time the contract was concluded applies.

 

11. Final Provisions

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11.1 Should individual provisions of these T&Cs be invalid, the validity of the remaining provisions remains unaffected. The invalid provision shall be replaced by a provision that comes closest to its purpose.

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11.2 These T&Cs are governed exclusively by Swiss law.

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11.3 The place of jurisdiction is Zürich. Mandatory statutory places of jurisdiction, in particular for consumers, remain reserved.

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11.4 In case of any discrepancy, the German version shall prevail.

Last updated: October 2026